Ojieh, Wisdom Chinedu

Supported daily banking operations and customer service functions, contributing to efficient branch performance and client satisfaction.

• Assisted with front-office and back-office operations, including account opening, transaction processing, and record management, ensuring accuracy and compliance.
• Provided direct customer support, resolving inquiries and issues promptly to maintain high levels of client satisfaction and retention.
• Collaborated with branch teams to streamline administrative workflows and enhance operational efficiency within a fast-paced banking environment.
• Managed sensitive client information and financial data with strict adherence to confidentiality protocols and regulatory standards.

Delivered high-level technical and clerical support, facilitating smooth company operations and client interactions.

• Provided direct technical support to companies and individuals, resolving issues and ensuring seamless system functionality.
• Managed front-desk operations, including welcoming visitors and coordinating conference calls and meeting schedules.
• Performed essential clerical duties, optimizing administrative workflows and contributing to overall office productivity.

Provided comprehensive administrative and operational support to the Barracks Maintenance Unit, ensuring efficient office functions and confidential material handling.

• Provided exceptional administrative support to directors and co-workers, significantly increasing overall office efficiency by 30%.
• Managed time-sensitive and confidential documents, maintaining high standards of data integrity and security.
• Streamlined communication processes within the unit, contributing to improved operational flow and timely task completion.

Served as a Corps Member at a government technical college, leading initiatives to improve communication and engagement among staff and students.

• Addressed significant communication barriers between corps members and indigenous staff by promoting collaborative interactions and English language use, fostering a more inclusive environment.
• Initiated and led meetings with colleagues to increase active involvement of Corps members in school activities, significantly improving team cohesion and productivity.
• Successfully transformed the work environment, leading to a drastic reduction in communication barriers and increased positive interactions between all staff members, integrating corps members into the existing team.